Customer Service

Shipping & Delivery
We use UPS and the US Postal Service to ship all standard orders. Expedited services and orders containing aerosols, chemicals, batteries and other regulated material must ship via UPS and require a street address or “911” rural route address. UPS will not deliver to a PO Box or an APO/FPO address.  The delivery address cannot be changed once the order has shipped.  Actual original shipping costs are non refundable.
Privacy & Security
First-time customer orders may be required to ship to the billing address. First-time international customers may be required to fax to us the portion of their most recent billing statement showing the name, bank logo, billing address and last four digits of the credit card number before orders can ship.  M.A.P. Cycle does not distribute customer information to any third partys.
Returns & Replacements
Ordering
Our webstore is available 24 hours a day, 365 days a year.  If you would prefer to order by phone, please view the "contact us" link on our homepage for contact information.
Payment, Pricing & Promotions
M.A.P. Cycle gladly accepts Visa, Mastercard, and Discover credit cards by phone, or through our site.  In addition to using credit cards, we also gladly accept, and prefer PayPal payments.  PayPal payments cannot be accept for phone orders at this time.
Viewing Orders
Current order, and past web order information will be available through the "my account" link on our homepage.
Updating Account Information
All account information may be updated through the "my account" link on our homepage.